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  1. Give 'em the Pickle Customer Service Online workshop

    https://leadershipcenter.osu.edu/events/give-em-pickle-customer-service-online-workshop

    We’re all in the same business, the people business. It’s not what we make or sell that’s critical; it’s how we take care of the people who buy it. Our job is to make customers (internal and external) happy. What’s the best way to do that? By giving our “ ...

  2. Coaching and Mentoring are Two Different Things Learn to Do Both

    https://leadershipcenter.osu.edu/events/coaching-and-mentoring-are-two-different-things-learn-do-both

    There is a lot of literature surrounding the meanings of coaching and mentoring, each with a slightly different perspective. How do they differ? How are they the same? How are they a part of and benefit to the larger organizational system? Workshop partic ...

  3. Mission Possible: Positive Leadership

    https://leadershipcenter.osu.edu/events/mission-possible-positive-leadership-9

    Are you a positive leader? Do you wonder how others think about your attitude as a leader? A quick test is to observe the way people react to you when you walk into a room. Are people happy to see you? Do they want to talk to you? Or do they quickly make ...

  4. 2017 Skillathon Clarification Message

    https://wayne.osu.edu/news/2017-skillathon-clarification-message

    Dear skillathon  participants and families, In an effort to clarify expectations for skillathon please read the message below. We understand that there were concerns with the scoring of project books during the first night of skillathon this year. Some li ...

  5. Instructions for adding another workshop once you have registered

    https://leadershipcenter.osu.edu/node/809

    If you have registered for a 21st Century Workshop since July 1, 2017, there are different instructions for adding another workshop.   Click on Add another workshop You will be asked to enter your email address and registration number. If you don't r ...

  6. Milking Excellence

    https://wayne.osu.edu/news/milking-excellence

              It is a rough go for dairy farmers these days.  While milk price has improved a little from the disastrous prices of a couple of years ago, the current price is very close to breakeven production costs for many dairy farms.  Profitability depend ...

  7. Junior Fair Liaison Committee Meeting

    https://muskingum.osu.edu/events/junior-fair-liaison-committee-meeting-0

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  8. Controlling Pasture Flies on Cattle

    https://wayne.osu.edu/news/controlling-pasture-flies-cattle

              Horn flies and face flies are the two most common flies that bother cattle in pasture settings.  From an economic standpoint, horn flies cause the most damage.  Research indicates that a good horn fly control program can result in 12 to 20 pound ...

  9. Drug Residues and Clearance Time in Sick Animals

    https://wayne.osu.edu/news/drug-residues-and-clearance-time-sick-animals-0

              One important aspect of responsible livestock management is to care for sick animals.  In some instances, this may require the administration of drugs to help alleviate pain, promote healing and return the animal to health.  Depending upon the i ...

  10. Managing Dairy Cow Heat Stress

    https://wayne.osu.edu/news/managing-dairy-cow-heat-stress

              Summer temperatures mean heat stress for dairy cattle.  Heat stress has negative impacts on both lactating and dry dairy cows.  In addition to decreasing milk production in lactating dairy cows, heat stress causes decreased feed intake, reproduc ...

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